When something serious happens

The most important decision you'll make is who treats you.

With Proximal you can quickly find top doctors who are experts in your specific condition and who accept your plan. For certain hospitalizations and illnesses, you can also claim a cash benefit to help offset deductibles, copays, and other costs.

If your employer or health plan provides the Proximal benefit, login or register here.

Search result showing Dr. Thomas Chapman, an expert in minimally invasive total knee replacement surgery.
Smiling female doctor with red glasses and stethoscope, identified as Rachel Billows, MD, OB-GYN at Mercy Hospital.
Portrait of Dr. Paul Green, a smiling medical oncologist for lung cancer patients, shown in a search profile.
Portraits of six diverse professionals smiling, shown in circular frames on a light background.
What members tell us

The right specialists get results.

Average rating members give
Proximal-designated specialists.

95%

of members meet or beat their
goal for return to work or school.

How Proximal helps

Extra guidance.
Extra benefits.

Most people are choosing a specialist for the first time. There's a lot on the line and it can feel like you're starting from scratch. Here's how Proximal helps.

Find top-ranked specialists
Walk in confident
Claim a cash benefit
01

Find top-ranked specialists

When facing a new diagnosis or injury it’s hard to know which specialist is right for you.

02

Walk in confident

Use Proximal to choose a top-ranked specialist who has the expertise you are seeking and who accepts your plan.

03

Claim a cash benefit

Use Proximal for certain hospitalizations and illnesses and you can claim a cash benefit to offset health care costs.

01

Find top-ranked specialists

When facing a new diagnosis or injury it’s hard to know which specialist is right for you.

02

Walk in confident

Use Proximal to choose a top-ranked specialist who has the expertise you are seeking and who accepts your plan.

03

Claim a cash benefit

Use Proximal for certain hospitalizations and illnesses and you can claim a cash benefit to offset health care costs.

When to use it

Use Proximal when
one of these happens.

If you or a covered family member are facing one of these events, Proximal helps you find top doctors.

900+ hospitalizations
Same-day & overnight hospitalization

900+ hospitalizations

We help you find top surgeons, cardiologists, and other specialists if you have a condition that might result in a covered same-day or overnight hospitalization.

When you're expecting
Maternity

When you're expecting

We help you find the OB, nurse midwife, or other specialist that's right for you.

A cancer diagnosis
Cancer

A cancer diagnosis

The team of oncologists, radiologists, and surgeons you choose shapes your treatment path. We help you find specialists best suited for your specific cancer.

Other complex conditions
Other serious diagnoses

Other complex conditions

For severe autoimmune disease, advanced multiple sclerosis, Type 1 diabetes, or end-stage renal disease, we help you find a specialist with deep expertise in your condition.

*This is a summary only. If there is any conflict between this summary and the Policy, the Policy will control in all respects.

What’s inside

The thinking behind a benefit built for serious decisions.

Every part of this benefit was shaped around a real member need, from the first search to the cash benefit. Here's a closer look at how it comes together.

Search bar showing typed query 'Experts in total knee replacement' with related knee search suggestions.
Search results for knee replacement experts show doctors listed with a map of location pins.
Claim form screen with physician designation step showing Dr. Lisa Gordon, orthopedic surgeon, selected.

What our members say.

Real stories from people who used Proximal
when it mattered most.

"They matched me with a globally recognized specialist right in my backyard for a kidney transplant. The surgery was complication-free, and my recovery has been smooth. They even provided a $1,500 cash benefit that helped cover my time off work."

Ann N.

"The Harvard trained Endocrinologist they identified for us was insightful, thorough, personable, and had great patient reviews. Response has been fast and accessible via the portal or by phone. We have trumpeted Proximal to the staff at our site. Keep up the great work!"

Mathew B.

"Proximal has been great to work with. They have great providers on their list. Customer service has been so helpful and responds very quickly. I would highly recommend."

Kelly R.

Who Proximal is for

Proximal is a simple, add-on benefit. For members, it means finding top specialists and offsetting costs for certain covered events. For brokers, employers, and health plans, it's a way to improve clinical and financial outcomes without disrupting the plan you already have.